1. Acceptance of Terms:
By accessing or using the Murad Collection website (“Website”), you agree to abide by these Terms of Use. If you disagree with any part of these terms, please refrain from using our Website.
2. Intellectual Property:
All content, graphics, logos, and designs on this Website are the intellectual property of Murad Collection and are protected by copyright laws. Unauthorized use, copying, reproduction, or modification is strictly prohibited.
3. User Conduct:
Users are prohibited from posting harmful, vulgar, obscene, or offensive content. Any such content will be removed, and the responsible user may face appropriate action.
4. Privacy:
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
5. External Links:
Our Website may contain links to external websites. Murad Collection is not responsible for the content, accuracy, or practices of these external sites.
6. Purchases:
By making a purchase, users agree to abide by our return, exchange, and cancellation policies. All product prices, descriptions, and availabilities are subject to change without notice.
7. Limitation of Liability:
Murad Collection shall not be liable for any indirect, special, or consequential damages resulting from the use or inability to use the Website.
8. Indemnification:
Users agree to defend, indemnify, and hold harmless Murad Collection from any claims or damages arising out of their violation of these Terms.
9. Changes to Terms:
Murad Collection reserves the right to modify these Terms of Use at any time. It is the user’s responsibility to regularly review and comply with the updated terms.
10. Governing Law:
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Murad Collection is based.
11. Contact:
For any queries regarding these Terms of Use, please contact us at customer_service@muradcollection.com
*Murad Collection Cancellation Policy**
**Swift Decisions, Simple Cancellations**:
1. **Cancellation Window**: Orders can be canceled within 24 hours of placement at no additional charge.
2. **Instant Processing**: If you cancel within the stated timeframe, we’ll process the cancellation immediately, and no items will be shipped.
3. **Refunds**: Once an order is canceled, any payments made will be refunded to the original method of payment. Please allow 5-7 business days for the refund to reflect in your account.
4. **Late Cancellations**: If you wish to cancel an order after the 24-hour window, please reach out to our customer service. We’ll do our best to accommodate, but if the order has already been processed or shipped, cancellations may not be possible.
5. **Custom or Special Orders**: Orders for custom-made or bespoke items can only be canceled within 12 hours of placement due to the specialized nature of these items.
6. **Contact Information**: For any cancellation inquiries or to proceed with a cancellation, contact our customer services at  customer_service@muradcollection.com or call us at [ 00971522222553].
Your satisfaction is our priority, and we aim to offer flexibility where we can. Thank you for choosing Murad Collection.